Absolutely! All of our handmade products that require a build-time (including IN-STOCK products) come with a full guarantee against any and all manufacturing defects. Hilts (guard, grip, and pommel) are guaranteed for the LIFE of the product. Blades are guaranteed for 1 year starting on the date of delivery. If you have a warranty question/concern please contact us.

Damage from improper use/abuse as well as natural wear and tear is not covered under warranty.

    While build times do vary a bit, it takes us on average about 12 weeks from the time an order is confirmed until it can be completed. The vast majority of our product line is hand built from start to finish. That process naturally takes more time, but allows us to give our customers a wider range of products and customization as a standard. Even though we have a small team (just five people), our build time is actually one of the shorter and most reliable in this industry. We take pride in being one of the only producers of stage combat weapons available to the public that can reliably fulfill any size order within a reasonable time frame.  

    If you have any specific deadlines, please let us know! We are happy to make accommodations when possible. Though, please note that all expedited orders will incur an associated rush fee.

Yes! Orders outside the US can be made through our site as normal. If you have any questions or concerns about shipping, we recommend you contact us in advance with your order information. We can accommodate some specific shipping methods upon request or help determine the best options based upon your location.

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

CAUTION:  While we do not sell weapons and the US does not classify our stage combat products as weapons, each country has their own sets of rules and regulations as to the sale of like items. Please check your local laws and customs regulations to insure that your order will not be held or confiscated during shipment.

    Absolutely! We offer digital gift certificates in a broad range of value. Multiple gift cards can be purchased to reach a specific value. Multiple cards can be redeemed on a single order. Gift Cards are not subject to any taxes or fees and never expire. They will be delivered to the purchaser by email with instructions for use. You can find them for sale in our store.

    Yes! We work with purchase orders on a frequent basis and we've tried to streamline your experience to be as simple as possible.

    All you have to do is shop on our site normally and submit an order using the Purchase Order payment gateway at checkout. You will then receive your order details by email to submit for a PO number. Once the PO number is generated either reply to your order confirmation email with the details or reach out to us at info@roguesteel.com. Your order will then be placed on our build schedule. 

    If you need an estimate to submit for your PO or have custom requests for your order, please contact us. We will be happy to work with you to create a customized official quote.