Help Center

    All of our weapons are specifically designed for stage combat use. By that design they are built to be durable, properly balanced, and completely safe. Every detail is free of sharp edges, corners, or points. With proper use, our products can be used confidently for years.

    The short answer is no. All of our weapons are designed and built specifically for stage combat use. We take great care that all of our products are safe for that use and free from any sharp edges or points. We do not currently have any plans to offer sharp blades as an option.

    Our products do not come with a sheath or scabbard. Currently we do not offer sheaths, scabbards, or sword belts as a part of our product line. If you are interested in procuring one of these to accompany your Rogue Steel stage combat weapon, we heartily recommend J2 Leatherworks. They are excellent leather crafts people and make their products to our blade dimensions. You can visit their website or reach out directly at j2leatherwork@yahoo.com for prices and information. 

    The best way to prevent our products from rusting is to keep them clean and apply a light coating of oil to all steel surfaces after each use. Learn more at our Maintenance page.

    The easiest way to remove burrs from any edges is with a flat file using a technique called 'draw filing'. Learn more on our Maintenance page.

    An epee is a standard modern sport fencing blade with a triangle cross section and a deep v-shaped fuller on the underside. A musketeer blade is very similar, but is stronger and less flexible since it has a much more shallow fuller and thus more metal down the spine of the blade. For more details please refer to our Terminology page.

    Musketeer blades have a triangular cross section with a wide fuller on the underside. Rogue Steel schlager blades have a diamond shaped cross section and are slightly heavier. Both are strong suitable options for rapier technique. For more details please refer to our Terminology page.

    Unfortunately, no. We do not have a store front, and rarely have stock on hand. Any items we may have in-stock will be available on our site under the In-Stock page. If you need to arrange for an in-person pick up or drop off, it must be done by appointment only. Please contact us for details.

    Absolutely! All of our handmade products that require a build-time (including IN-STOCK products) come with a full guarantee against any and all manufacturing defects. Hilts (guard, grip, and pommel) are guaranteed for the LIFE of the product. Blades are guaranteed for 1 year starting on the date of delivery. If you have a warranty question/concern please contact us.

Damage from improper use/abuse as well as natural wear and tear is not covered under warranty.

EXCHANGES

If an item needs to be exchanged (different sized gloves for example), the customer will be responsible for returning the original item to Rogue Steel. Though, we will cover the shipment of the new item. Please contact us at info@roguesteel.com. 

RETURNS

Standard item orders that are cancelled before shipment will receive a full refund. For fulfilled orders, cost of shipping will be deducted, and the refund will be made once the unused item has been returned in it's original state. Refunds will post to the card originally used to make the purchase in three to five business days. If paid by check, refund will be mailed to billing address on file.

    While build times do vary a bit, it takes us on average about 10-12 weeks from the time an order is confirmed until it can be completed. The vast majority of our product line is hand built from start to finish. That process naturally takes more time, but allows us to give our customers a wider range of products and customization as a standard. Even though we have a small team (just five people), our build time is actually one of the shorter and most reliable in this industry. We take pride in being one of the only producers of stage combat weapons available to the public that can reliably fulfill any size order within a reasonable time frame.  

    If you have any specific deadlines, please let us know! We are happy to make accommodations when possible. Though, please note that all expedited orders will incur an associated rush fee.

    Yes. Even though our build schedule is between 10 - 12 weeks, we always strive to meet our customers deadlines when we can. For orders needed in under 10 weeks there is a 10% rush fee. For 2 - 4 weeks the rush fee is 15%, and for under 2 weeks the rush fee is 20%. Beyond that we can also provide cost estimates for expedited shipping as well if necessary, just let us know. 

If you need to have an order expedited, please contact us at info@roguesteel.com. We do our best to meet all deadlines, but we can't guarantee that all orders will be eligible for a rush delivery. 

    Yes! Orders outside the US can be made through our site as normal. If you have any questions or concerns about shipping, we recommend you contact us in advance with your order information. We can accommodate some specific shipping methods upon request or help determine the best options based upon your location.

SHIPPING RATES:

    Our shipping rates are based on the weight and size of your order as well as the location of the shipping address. All of our carrier rates are calculated in real time based off of this information. We've also included a few Flat Rate options for certain items that are available during checkout. Certain items don't fit well into the calculated rates so the flat rate should be cost saving for most people. The calculated rate can always be chosen if cheaper for your specific order. We are always adjusting our rates to be as up to date and affordable as possible.

FULLFILLMENT TIME:

    The majority of our products are made to order, so turnaround depends upon our current build schedule and the size of your order. On average, orders are completed in 10 to 12 weeks. Smaller orders may be completed faster while large or custom orders can take longer. If you have a specific deadline, we will do our best to accommodate it. Simply contact us to verify your timeline and we'll assess any associated rush fee upon verification.

    Ready stocked items such as gauntlets, gloves, bags, and single swords are usually fulfilled within 48 business hours. Rogue Merch items (Apparel, Mugs, Stickers) are usually fulfilled within 3-7 business days. If your order contains a mix of ready-stocked and handmade items, all items will ship together once the items being built are completed. All Rogue Merch items ship separately. 

ADDRESS CONFIRMATION:

    Due to the time gap between when an order is made and when it is shipped, we make it our policy to confirm all shipping addresses before order fulfillment. You will receive an email notification from joshua@roguesteel.com when your order is near completion. We advise adding it to your trusted contacts to prevent the message from being missed. If we can not reach you through email, we will try to reach out by phone. 

    We do not confirm addresses for orders of ready stocked items that are not subject to the regular build schedule. Please double check for any address errors while making an order.

CARRIERS:

    We use UPS to deliver the majority of our packages. USPS Priority Mail is used for most small items and international shipments. Please reach out to us at info@roguesteel.com if you have specific shipping requirements.

ORDER TRACKING:

    All current online orders will include tracking information once shipped. Tracking numbers provided by the shipping carrier will be included in your shipping confirmation email. These notifications are sent out automatically when your order is fulfilled. Tracking information will also become available on your order status page upon shipment. You may also choose to download the 'Shop' app in either the Google Play Store or the Apple App Store. Online orders will then be automatically imported to the app for order and tracking information.

    Please note that fulfilled orders are picked up by the appointed carrier at either the end of our work day or the following business day. Therefore, tracking information may be delayed 24-48 hours from the time the label is created by us to the time the carrier has taken possession of the package and entered it into their system. 

    Absolutely! We offer digital gift certificates in a broad range of value. Multiple gift cards can be purchased to reach a specific value. Multiple cards can be redeemed on a single order. Gift Cards are not subject to any taxes or fees and never expire. They will be delivered to the purchaser by email with instructions for use. You can find them for sale in our store.

    Yes! We work with purchase orders on a frequent basis and we've tried to streamline your experience to be as simple as possible.

    All you have to do is shop on our site normally and submit an order using the Purchase Order payment gateway at checkout. You will then receive your order details by email to submit for a PO number. Once the PO number is generated either reply to your order confirmation email with the details or reach out to us at info@roguesteel.com. Your order will then be placed on our build schedule. 

    If you need an estimate to submit for your PO or have custom requests for your order, please contact us. We will be happy to work with you to create a customized official quote.

    Yes! Currently any US based customer outside the state of Illinois does not get charged sales tax by default. If you are located in Illinois, please contact us either through the site or at info@roguesteel.com with a copy of your tax exempt form. We'll be happy to create a custom order invoice for you!

All of our handmade products that require a build-time (including IN-STOCK products) come with a full guarantee against any and all manufacturing defects. Hilts (guard, grip, and pommel) are guaranteed for the LIFE of the product. Blades are guaranteed for 1 year starting on the date of delivery. If you have a warranty question/concern please contact us.

Damage from improper use/abuse as well as natural wear and tear is not covered under warranty.

EXCHANGES

If an item needs to be exchanged (different sized gloves for example), the customer will be responsible for returning the original item to Rogue Steel. Though, we will cover the shipment of the new item. Please contact us at info@roguesteel.com. 

RETURNS

Standard item orders that are cancelled before shipment will receive a full refund. For fulfilled orders, cost of shipping will be deducted, and the refund will be made once the unused item has been returned in it's original state. Refunds will post to the card originally used to make the purchase in three to five business days. If paid by check, refund will be mailed to billing address on file.

SHIPPING RATES:

    Our shipping rates are based on the weight and size of your order as well as the location of the shipping address. All of our carrier rates are calculated in real time based off of this information. We've also included a few Flat Rate options for certain items that are available during checkout. Certain items don't fit well into the calculated rates so the flat rate should be cost saving for most people. The calculated rate can always be chosen if cheaper for your specific order. We are always adjusting our rates to be as up to date and affordable as possible.

Build Time:

    The majority of our products are made to order, so turnaround depends upon our current build schedule and the size of your order. On average, orders are completed in 10 to 12 weeks. Smaller orders may be completed faster while large or custom orders can take longer. If you have a specific deadline, we will do our best to accommodate it. Simply contact us to verify your timeline and we'll assess any associated rush fee upon verification.

    Ready stocked items such as gauntlets, gloves, t-shirts, sword bags, and single swords are normally in stock and fulfilled within 48 business hours. If your order contains a mix of ready-stocked and handmade items, all items will ship together once the items being built are completed. 

ADDRESS CONFIRMATION:

    Due to the time gap between when an order is made and when it is shipped, we make it our policy to confirm all shipping addresses before order fulfillment. You will receive an email notification from joshua@roguesteel.com when your order is near completion. We advise adding it to your trusted contacts to prevent the message from being missed. If we can not reach you through email, we will try to reach out by phone. 

    We do not confirm addresses for orders of ready stocked items that are not subject to the regular build schedule. Please double check for any address errors while making an order.

CARRIERS:

    We use UPS to deliver the majority of our packages. USPS Priority Mail is used for most small items and international shipments. Please reach out to us at info@roguesteel.com if you have specific shipping requirements.

ORDER TRACKING:

    All current online orders will include tracking information once shipped. Tracking numbers provided by the shipping carrier will be included in your shipping confirmation email. These notifications are sent out automatically when your order is fulfilled. Tracking information will also become available on your order status page upon shipment. You may also choose to download the 'Shop' app in either the Google Play Store or the Apple App Store. Online orders will then be automatically imported to the app for order and tracking information.

    Please note that fulfilled orders are picked up by the appointed carrier at either the end of our work day or the following business day. Therefore, tracking information may be delayed 24-48 hours from the time the label is created by us to the time the carrier has taken possession of the package and entered it into their system.